Press Releases

The Office of the Comptroller of Puerto Rico issued a qualified opinion on the fiscal operations of the Public Service Appeals Commission. A qualified opinion is issued when the instances of noncompliance, individually or in the aggregate, are significant but not pervasive.

The Report reveals that the Commission invested $764,075 and did not obtain the expected results in developing the Case Registry and Management System (SRMC), which would integrate the information systems of labor-related cases and digitize the procedures to give access to citizens. In fact, from a survey among the employees, 83% indicated that the SRMC is not available to external users, 75% had not requested technical support services outside of business hours and days, and 58% indicated that the System does not offer tutorials for the employees. This situation, contrary to the contractual clauses, is attributed to the lack of adequate supervision by the president.

The contract with the internet software development company, formalized in 2012 and amended through 2018, established, among other objectives, the integration of the systems of the former Appeals Commission of the Human Resources Administration of the Public Service and of the Labor Relations Commission of the Public Service, prior to their merger into the current Commission following the Reorganization Plan 2 of 2010.

The two-finding audit points out that from 2016 to 2019, the Commission did not withhold $7,513 from the company corresponding to the tax withholding at source required by law. This deficiency undermines the purposes of Act 1-2011, Internal Revenue Code for a New Puerto Rico and the Secretary of the Treasury is recommended to evaluate the situation related to the tax withholding at source.

The Report of the Public Service Appeals Commission covers the period from January 1, 2016, to September 30, 2019.

See Audit Report DA-21-08.

To see other published reports, visit our Audit Reports section.