Press Releases

The Office of the Comptroller of Puerto Rico issued a qualified opinion on the operations of the computerized information systems of the Municipality of San Juan. A qualified opinion is issued when the instances of noncompliance, individually or in the aggregate, are significant but not pervasive.

The Report reveals that the Municipality of San Juan invested $1,435,904 in the purchase of 2,126 electronic tablets with a cover, keyboard and three-year warranty in 2020, for the students of Head Start and Early Head Start. Of these, some 485 electronic tablets worth $304,672 had not been distributed as of July 6, 2022.

Following an inspection by the auditors at the Municipal Tower, it was observed that these tablets were kept in good condition; however, the investment had not yielded all the expected benefit. If these tablets are not assigned before October 2023, the Municipality would lose the opportunity to verify their operation and make possible warranty claims.

The two-finding audit also detected that 185 electronic tablets classified as broken and water-damaged, worth $114,998, remained stored at the Municipal Tower. Of these, 111 had been referred for evaluation, but after 10 months no action had been taken to use the warranty. This situation does not allow the useful life of the equipment to be maximized.

The Report publishes that 13% of the tablets located in the Head Start centers were defective and had not been referred for maintenance service and/or to use the warranty. This situation is attributed to the fact that the Municipal Regulation has no specific guidelines for referring defective equipment.

The Report recommends that the Office of Municipal Management ensure that the Municipality complies with the Corrective Action Plan established by the Office of the Comptroller. This second report on the Municipality of San Juan covers the period from October 2, 2020 to October 31, 2022.

See Audit Report TI-23-07.

To see other published reports, visit our Audit Reports section.